COVID-19 UPDATE
NOTICE.
As a virtual digital mail service MYPOSTE is happy to still provide you the service even with local COVID-19 restrictions in place.
<UPDATE 20. May 2021>
Under Phase 2 - HA (Heightened Alert) - we still have staff for you available for self collection during our regular hours. Please adhere to all safe entry and distancing guidelines. Thank you.
<UPDATE 01. August>
> Self Pick-ups resumed
The physical office at 12 Purvis is reopened for self-collection.
> Please please keep yourself, others and staff safe by adhering to all safety guidelines:
Visitors required to scan the SafeEntry QR code
Temperature will be taken.
Temperature readings above 37.5 will be refused entry.
Self collection times are limited to 8:30am-5pm.
CIRCUIT BREAKER SUPPORT FEES UPDATE
To further support contactless handling, we will keep the reduced rates active as long as we are in phase 2 at least.
Start+ however will revert to the 1 free courtesy scan/month.
Extra SCAN (S$1) S$0.5 /scan up to 5 pages
Local FORWARD (S$1.50) S$1 /standard letter
CHEQUE DEPOSIT (S$5.50) S$4.50
(Multiple cheques at the same time others are FOC)
REGISTERED FORWARDING ADD-ON S$1.50
(There will be an add-on to all outgoing registered letters - due to additional time effort due to the Singpost restrictions)
<UPDATE 02.June>
> Self Pick-ups possible.
The physical office at 12 Purvis is reopened for self-collection from 03.June.
> Please adhere to all safety guidelines:
Visitors required to scan the SafeEntry QR code
Temperature will be taken.
Temperature readings above 37.5 will be refused entry.
Self collection times are limited to 8:30am-5pm.
<UPDATE 01.April>
There are a few changes, we have to follow under the one month Singapore circuit breaker regulations for now.
> No Self Pick-ups.
The physical office at 12 Purvis has to be closed to the public. The mail retention periods will only apply after the location is accessible again.
There is no self collection of mails and items.
> Relatively Normal Mail Processing.
We will continue to collect mails as usual and notify you.
There might be some delivery delays from the mail man side.
> Full Remote Service.
You can access your letters anytime by SCAN requests or FORWARDING requests.
We will process and store all new incoming mails remotely.
We are reducing the some fees for all our customers.
CIRCUIT BREAKER SUPPORT FEES UPDATE
START+ 2 free scans/month
Extra SCAN (S$1) S$.5 /scan up to 5 pages
Local FORWARD (S$1.50) S$1 /standard letter
CHEQUE DEPOSIT (S$5.50) S$4.50 (Multiple cheques at the same time others are FOC)
> Urgent physical Items.
Only for very urgent items that are required physically, we may be able to find a solution for pickup/handover (if it can't be accomplished via SCAN, FORWARD or CHEQUE DEPOSIT and if it is safe)
Thanks for your support and stay healthy!