MAILBOT: Management
You will receive email notifications through our MYPOSTE Mailbot system as soon as you receive mail.
An envelope scan is always attached, so you know what you are receiving.
You will receive email notifications through our MYPOSTE Mailbot system as soon as you receive mail.
An envelope scan is always attached, so you know what you are receiving.
The notification will go straight into your email inbox - you can process it as you process emails.
The MAILBOT system enables you to quick respond with SCAN, SHRED, FORWARD, DEPOSIT to manage your actions and mail services.
Our mails are always tagged with #MYPOSTESG. You can use this tag to set-up a automated folder or filter or search in your mail client if you need to distinguish your physical mails.
MAILBOT: Forward
By responding to our MAILBOT with FORWARD, you can request to have mailings forwarded to your address. We use your registered address unless otherwise requested.
By responding to our MAILBOT with FORWARD, you can request to have mailings forwarded to your address. We use your registered address unless otherwise requested. You may post the forward address into the FORWARD response to make sure.
We have several postal runs per week.
For very urgent request you can always request a scan.
Handling charges and postage charges apply according to your plan.
Request for courier or registered mail if you need tracking ability.
NOTES
- For the first request please confirm the address to be on the safe side.
- We will send mails by regular mail local or airmail international. Please do let us know if you like to request tracking or registered mail or other arrangements. Different charges may apply.
- We make sure the items are franked & addressed & sent properly. Then sending and delivery times will be up to the postal services, which we have no influence on or detailed knowledge.
Important: We take care of the proper send of of the items and prepay the postage and delivery fees, hence they are payable to us under any circumstances. Plusconcept/Myposte is not and cannot be resposnible for the postal service / courier service performance.
MAILBOT: Notifications
You will receive a notification mail as soon as you receive mails. The notification is sent via our scanbot system and contains an image of your incoming items.
You will receive a notification mail as soon as you receive mails. The notification is sent via our mailbot system and contains an image of your incoming items.
The notifications are happening as soon we have the mails delivered by the mail service.
(Delivery times by the postal service are outside of our control)
The notifications are numbered and coded which also enables you to set-up specific notifications or folders in your email clients.
From here our mailbot lets you process the items as you wish. Or, you may drop by to collect.
MAILBOT: Shred
If you request SHRED, we will securely shred/recycle your mail item as soon as possible. Do note there won’t be any confirmation of shredding actions.
If you request SHRED, we will securely shred/recycle your mail item as soon as possible. Do note there won’t be any confirmation of shredding actions.
MAILBOT: Scan
By responding to our MAILBOT with SCAN, you can request scans of letter content. Your plan includes an allowance of content scans.
By responding to our MAILBOT with SCAN, you can request scans of letter content. Your plan includes an allowance of content scans.
We attempt to scan your letters as soon as possible and mostly within one(max. two) business day(s). Please note that scanning is a physical process, we try to do securely and discreetly and is limited to business hours. We will scan directly in response to you actual mail item notification.
Additional scans will be charged according to our price plan. As subscriber here, you will be conveniently invoiced to your account. If you are a legacy system user or on customised plans, you will receive an invoice via our invoicing system.
NEW SCAN FEATURES:
If you like to have all incoming letters scanned and sent to us let us know or send us a #scanall.
(You will receive the full content together with the notification)
If you like to have the first page of each incoming letter scanned send us a #scanone .
(We will scan the first page and if you like to see the rest of the letters you can follow up with a regular scan request)
MAILBOT: Cheque Deposit
If you request DEPOSIT, a cheque deposit with us for the first time. Do drop us a message after requesting and let us know, the below details to deposit your cheque:
Your Bank / Your Bank Account Number
If you request a cheque deposit with us for the first time. Do drop us a message after requesting and let us know, the below details to deposit your cheque:
Your Bank / Your Bank Account Number
We will add them to your profile for the next deposits unless you instruct us otherwise. We will attempt to deposit your cheque within a few working days - depending on bank and location. The fee will be charged to your account and/or you will receive an invoice.
MAILBOT: Courier Forwarding (DHL&CO)
By responding to our MAILBOT with FORWARD, you can request to have mailings forwarded to your address. We use your registered address unless otherwise requested.
In addition to our regular forwarding you are able to have courier forwarding done by us organised through our DHL partnership or via your own account.
By responding to our MAILBOT with FORWARD and specifying courier or DHL. For other services - let us know.
Note: For new accounts or short term users we might charge a deposit first before requesting courier services.
